PKW Sost Mobility Insights – Privacy Policy
Introduction to Our Commitment
At PKW Sost Mobility Insights, located at 27 Schlossberg Street, 3rd Floor, Graz, Styria, 8010, Austria, we are deeply committed to protecting the privacy and security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our online platform and interact with our services, which include comprehensive Austrian vignette and toll information, vehicle classification guidance, compliance advisory, regulatory updates, fleet policy reviews, localized route planning, liaison guidance to authorities, referrals to official government sources, and corporate driver training workshops. Our online platform operates in full compliance with Google Ads and Bing Ads guidelines, ensuring your data is handled responsibly and ethically.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Data Provided by You: This includes information you voluntarily provide when using our services, such as your name, email address, postal address, and contact number, particularly when filling out contact forms for consultations, subscribing to our newsletter, or requesting bespoke fleet policy reviews. This data is essential for us to provide tailored advice and services.
- Usage Data: We automatically collect information on how our online platform is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand user behavior and improve functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. Our use of these technologies is aligned with Google Ads and Bing Ads operational guidelines.
How We Use Your Information
PKW Sost Mobility Insights uses the collected data for various purposes:
- To provide and maintain our service, including delivering comprehensive Austrian vignette and toll information.
- To notify you about changes to our service and provide regular regulatory updates.
- To allow you to participate in interactive features of our service when you choose to do so, such as requesting liaison guidance to Austrian authorities.
- To provide customer support and respond to your inquiries regarding vehicle classification or compliance advisory.
- To gather analysis or valuable information so that we can improve our service and provide more accurate localized route planning considerations.
- To monitor the usage of our online platform and ensure it functions optimally.
- To detect, prevent, and address technical issues.
- To manage your subscription to our newsletter, providing timely information on regulatory changes.
- To conduct training workshops for corporate drivers and administer related services.
Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), PKW Sost Mobility Insights' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:
- We need to perform a contract with you, such as providing bespoke fleet policy review and reporting.
- You have given us explicit permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights, for instance, to improve our services like providing clearer compliance advisory.
- To comply with the law, including adherence to EU cross-border rules and liaison guidance to Austrian authorities.
Retention of Data
PKW Sost Mobility Insights will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. PKW Sost Mobility Insights will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
PKW Sost Mobility Insights may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation, particularly when referring to official government sources for current vignette rates and legal requirements.
- To protect and defend the rights or property of PKW Sost Mobility Insights.
- To prevent or investigate possible wrongdoing in connection with the service.
- To protect the personal safety of users of the service or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PKW Sost Mobility Insights aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update, or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where PKW Sost Mobility Insights relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. For example, we provide prominent, accessible links to Austrian government pages and legal texts for current vignette rates and legal requirements. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: PKW Sost Mobility Insights, 27 Schlossberg Street, 3rd Floor, Graz, Styria, 8010, Austria